VIDEO | OTP Group’s Uzbek expansion and the digital advantage - Trade Treasury Payments

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At the Tashkent International Investment Forum (TIF), Trade Treasury Payments (TTP) caught up with Sandro Rtveladze, Chairman of Ipoteka Bank, to discuss OTP Group’s strategic entry into Central Asia and the evolving dynamics of Uzbekistan’s financial sector.

Rtveladze said, “OTP Group is present in 11 countries. It’s one of the largest Eastern European banking groups, and [Uzbekistan is] a market which develops so fast, going through the reformations and encouraging new investments, something that we could not pass on.”

Two years ago, OTP Group became the first European banking group to enter the Uzbek market and has since led the successful privatisation of Ipoteka Bank. This milestone, Rtveladze believes, is a sign of confidence in the country’s investment climate and provides a blueprint for future market entrants.

Rtveladze said, “We were the first European bank to enter Uzbekistan. We were also the first bank to successfully get privatised – Ipoteka Bank – so obviously it means that we will set the scene for the future investors to come into the market.”

With a focus on cross-border payments and corporate banking, the group aims to bring European experience to support the growth of international financial instruments in the region. While much of the global discourse around banking digitalisation remains aspirational, Uzbekistan has leapfrogged many traditional barriers.

Rtveladze said, “Uzbekistan [is] extremely digital already as it is. If you take a look at our banking model on the retail side, already 90% of key products are sold via mobile application. It’s possible to open accounts for legal entities as well as for individuals remotely.”

This digital maturity extends beyond retail. As Ipoteka Bank enhances its corporate banking offering, Rtveladze sees a strong foundation to further digitise onboarding, product access, and transaction services, an area where local fintech innovation meets OTP’s institutional know-how.

He said, “We bring our expertise, but we also learn a lot because the local players are quite strong in that direction. There is a very good synergy of us bringing European experience and absorbing into account the local expertise.”

Successfully integrating a large bank in a fast-changing environment also demands deep investment in infrastructure. For Ipoteka Bank, this has meant a multi-year technology overhaul to align systems and accelerate product rollout.

Rtveladze said, “First of all is a huge investment in IT transformation. That takes time. Our investment horizon in IT transformation over three years [is] investment amount [that] exceeds $100 million. So that’s a big component of the value that we think.”

Looking ahead, Rtveladze remains optimistic about Uzbekistan’s trajectory.

“Uzbekistan is definitely the right country to be right now,” he said. “And it is very likely that it will continue the transformation and development process.”